Member: When I went to pick up my prescription, my pharmacist said it wasn’t covered right now because it’s part of a step therapy program. What does this mean? —Charlotte, St. Paul
Dr. Fendrich: Step therapy is used to ensure you’re getting the most reasonably priced and most effective drug available. Step therapy encourages the use of lower-priced medications before “stepping up” to medications that cost more. This helps keep costs down for everyone.
Though your doctor may have prescribed a specific medication, there may be other options that cost less and work just as well. For example, generic drugs may often have the same quality and strength as a brand name medication and will typically be less expensive. They may also have fewer side effects for you.
How step therapy works: Your doctor prescribes a medication and you find out that it requires step therapy. If you’re at the pharmacy and told that your prescription requires step therapy, either you or your pharmacist should tell your doctor. It’s possible there’s a different drug they could prescribe that doesn’t require step therapy.
If that is not an option, then your doctor can work with you through the step therapy process. If the generic or other alternatives work well for you, that is good news because you will most likely pay less out of pocket for the medicine. But if you do try a generic version, or another alternative first and find that it’s not working for you, your doctor can submit a request to Blue Cross health plan for an exception, which is called a “coverage determination” to have the more expensive drug covered.
If you have questions, please call the number on the back of your member ID card.