Communication barriers caused by memory loss are common obstacles for those with dementia, and these challenges can take a toll on their caregivers. According to a 2023 Alzheimer’s Association special report, there are more than 11 million Americans that provide care for a family or friend with dementia. People with dementia can often experience confusion during conversations and experience other communication roadblocks.
Finding resources and tips for talking to your loved one with memory loss is important for not only your family or friend with dementia, but also for your own well-being.
Paula Chapman, an educator for the Alzheimer’s Association Minnesota and North Dakota chapter, says that having patience and continuing to show your loved one respect is key when talking to your loved one. Provide them a space where they can feel comfortable talking openly, even when they are confused.
Providing distractions can be an important communication tool, particularly when a loved one is expressing fear, frustration, delusions or is engaging in unsafe behavior. If you combat what your loved one is expressing, it can lead to further frustration. Instead, Chapman says to first validate their concerns, and then provide distraction by redirecting them to another topic or activity.
Other talking tips from the Alzheimer’s Association include speaking slowly, refraining from asking a loved one if they “remember” a memory, encouraging non-verbal communication, and asking yes or no questions. Ultimately, creating an environment where your loved one feels they can communicate openly is important.
“Depending on where the person is in the stage of their dementia or Alzheimer’s, have a conversation with them and try to have that honest discussion and interaction to know what your loved one really wants,” Chapman says.
There are many resources available for those caring for memory loss patients, and Blue Cross offers resources for caregivers at caregivercornermn.com.